Store Policies and Info

Learn more about the shop and our products and policies.

About the SPdL Store

You asked for Second-Ponce branded merchandise and we listened! By setting up an online shop, we’re able to offer a variety of goods, including seasonal items and special designs, without managing inventory or incurring overhead expenses. Each item in the shop includes information about materials, sizing, shipping (everything ships FREE!) and production. Order online at your convenience and your new church merch will arrive directly at your door.

Print-on-demand is a business model that allows individuals and businesses to create custom products, from apparel to home goods, using their own designs. In this model, each product is made after it’s bought, so there are no order minimums. Once a customer orders, the product is printed, packaged and shipped directly to them. No logistics. No inventory. No hassle.

The SPdL Store has partnered with Printful, the industry leader in print-on-demand merchandise for over 11 years. They have a 99% customer quality satisfaction and fulfill 1M+ items every month.

The price of our church merch allows for a nominal profit on each item and offer free shipping. The money made from each sale will go directly to church ministries and missions.

Returns & Privacy Policies

Returns

  • Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. Email a description of the problem, along with photos to the merch shop, or bring the item to the church office. Claims deemed an error on Printful’s part will be covered by Printful.

  • For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on Printful’s part will be covered by Printful.

  • If the customer provides an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).

  • Because each item is made to order, we are unable to accept returns for incorrect sizing, wrong color, buyer’s remorse, etc. We encourage you to refer to the size chart for each item as well as the tips for how to measure your body.

Privacy

Printful is transparent about the personal data collected during a purchase. The types of information they obtain and process about depends on how you interact with them and our their services.

Measuring for Fit

Measuring for Tops

A | Length: Place the end of a measuring tape beside the collar at the top of the garment (high point shoulder). Pull the tape to the bottom of the item.

B | Width: Place the end of a measuring tape at one side of the chest area and pull the tape across to the other side of the product.

C | Sleeve Length: Place the end of a measuring tape at the center back of the collar, then pull the tape along the top seam of the sleeve. When you get to the shoulder hold the tape in place at the shoulder and continue to pull down the sleeve until you reach the hem of the sleeve.

Measuring for Ball Caps

Measure your head circumference with a non-stretchable measuring tape. Place the end of your  tape on your forehead and wrap the rest around the back of your head, keeping it 1″ (2.5 cm) above your ears. Pinch the spot where the tape meets the other end, lift the loop over your head, and note the measurement. Be as careful as possible to get the most precise measurement.

Sustainable & Responsible

On-demand production is part of the overproduction solution. The apparel industry faces a sustainability problem, with overproduction as one of the main contributors. A staggering 21% of produced textiles remain unsold and end up in landfills without ever being worn. The Second-Ponce church merch shop has partnered with Printful to offer apparel and goods focused on reducing waste.

Packaging Waste

90-100% of Printful’s apparel packaging mailers are made from post-consumer-recycled (PCR) plastic. PCR plastic is made from everyday items that consumers use and recycle, like plastic bottles, food containers, etc. This type of packaging is biodegradable and compostable. Items like hats and mugs are shipped in cardboard or kraft packaging which is renewable and compostable.

Fabric Waste

Even with on-demand fulfillment, some textile waste is inevitable, but Printful does their best to repurpose, recycle and donate it. In 2023, Printful introduced scrunchies and headbands that saved 15,227 sq. ft. of fabric from going to waste. 

Efficient Shipping

Around 86% of Printful orders are delivered in the same region they’re fulfilled. Having fulfillment centers close to our customers is good both for the business and the planet. Strategically located fulfillment centers allow for faster shipping times and lower shipping costs, and it also helps with reducing the CO₂ emissions produced when transporting orders.

Sustainable Fashion

The better the quality, the longer the product lasts. Before Printful adds new products, they perform durability tests to ensure they’ll stand the test of time. They also select suppliers with high-quality products that last many washes, keeping print colors vibrant and the fabric soft. Their sourcing practices align with the changing consumer trends. More and more people are looking for a sustainable way to build a fashionable wardrobe. 47% of shoppers say that their interest in sustainability has increased over the last year.